Digital Factory Director F/M/X

Digital Factory Director JOB PURPOSE/OVERVIEW For more than 50 years, ROYAL CANIN® is a leading worldwide brand in health nutrition for cats and dogs. In our 2025 Target Vision, we are aiming at becoming a health through nutrition where nutritional solutions will be combined to knowledge, services, education, diagnostics and monitoring, at the service of a better world for pets, personalized experiences for pet owners and with mutuality for our pet professionals. To support this vision, we have built a new demand organization out of which one team is dedicated to develop further our intimate relationship between our brands and pet owners : this Brand & Pet Owner organization is composed of 5 teams out of which the Digital Factory is a critical organization to design, develop and deploy in a performing and secure way all our digital platforms, services & capabilities across the organization. The Digital Factory Leader is a key member of the Brand & Pet Owner organization, member of the Royal Canin Global Leadership Group and reports to the Brand & Pet Owner Vice President, member of the Global Leadership Team of Royal Canin. KEY RESPONSIBILITIES * Shaping the Digital Capabilities / Services / Platforms Strategy of Royal Canin Global * Co-creating with the Business teams the value propositions of our core Digitally-enabled business (D2C, B2B Webshop, B2B Services, .Com…) * Designing, Developing and Deploying the digital services, D2C core capabilities and digital foundations of Royal Canin * Shaping the Digital Architecture & Ecosystem Convergence Strategies to ensure the most secure, scalable & performing digital assets * Collaborating transversally within the organization (global, regional, local, with Mars Digital Technologies...) to ensure the digital transformation (cultural, ways of working, test & learn, user centricity...) * Lead the Digital Factory team around a shared mission and aligned priorities. In details, the scope of responsibilities is the following one: * Design, develop & deploy of key Royal Canin Digital Assets (Digital B2B Services, D2C Core Model, Pet Owner Experience Relationship Management, Product Experience Management, B2B Transactional experience….) * Lead of user centricity and focus groups with key users to define new functional needs and requirements for further services platforms * Build the digital transformation roadmaps and ensure the right execution of the convergence towards our digital transformation targets * Contribute to the definition, set-up and monitoring of the key performance Indicators of our digital ecosystem (In collaboration with the business owners of the digital platforms & services) * Build international network of the Digital Factory and ensure the right mutualization within Mars Petcare and Mars Global Services Digital Technologies * Coordinate large digital transformation initiatives (PXM/Product Reco, CRM, API Management, .Com...) * Set up the right organizational ways of working across the globe around digital ecosystem * Source, recognise and develop Digital talents and partners * Collaborate with Mars Digital teams to contribute to the Mars Pet care digital ecosystem CONTEXT AND SCOPE * Co-creates the digital strategy with the network of business owners and Is accountable for the convergence of digital ecosystem at global / regional / local levels In strong collaboration with regional & local sales & marketing teams * Leverage Digital Factory skills and learnings to influence Business Partners and build a shared vision with aligned priorities * Is responsible for the UX/UI design of the critical digital applications, assets & platforms of Royal Canin brands * Develops in best in class digital delivery methodologies the critical digital applications, assets & platforms of Royal Canin brands (Royal Canin & Eukanuba) * Deploys critical digital applications, assets & platforms (B2B & D2C) by codifying the best practices and structuring playbooks to enable market & regional activation * Ensures the Product Development strategy co-creation with Business Owners (Business Pillars) of the critical digital applications, assets & platforms of Royal Canin brands * Defines the Royal Canin ecosystem strategy & architecture to ensure the best performance, the most secure environment for digital expansion and the permanent rationalization of our digital portfolio * Collaborates with Mars Digital Technologies, Data & Analytics and all the business organizations of Royal Canin (Global / Regional / Local) to ensure the most effective Digital Transformation of Royal Canin JOB SPECIFICATIONS/QUALIFICATIONS * MBA, Master in Management * Strong background in innovation management, new business design, Digital Transformation, eCommerce business, tech-related new business development, marketing strategy * 10-15 years of experience in Digital Transformation, Data-driven marketing, New Business Innovation, eCommerce/D2C * Demonstrated experience & know-how in Digital Product Management (Product Ownership), Tech-related Project Management (Scaled Agile, Scrum, Lean …), Digital User Experience Design (Mobile / Web) is a plus #LI-MB1