Director Product Management

Mastercard has a vision to build a leadership position as the only truly multi-rail payments technology company and Europe is at the forefront in defining and executing our multi-rail strategy. Mastercard Send - a highly visible offering focused on payments to consumers, including domestic and cross-border P2P, and business/government disbursements – is a key pillar of this vision and top strategic priority for the New Payment Platforms Europe Regional team. The role oversees all product management activities for Mastercard Send in Europe, while maintaining a constant alignment with the regional Send business development team to guarantee product’s evolutions in line with European markets’ needs. Responsibilities include * Assess market landscape (assessing use cases, identifying key players, monitoring competition) and use this to inform product and go-to-market strategy * Develop/adapt to region and maintain all sales collateral around product (e.g. FSMs, MSM, etc..) and conduct internal/external product training * Work in close relationship with the regional business development team as well as local product teams to support sales opportunity and maintain constant alignment on Regional markets needs * Liaise and collaborate with Global team to ensure regional needs are taken into considerations (e.g introduction of new uses cases) and to support implementation and monitoring enforcement of global initiatives * Lead/co-lead pricing initiatives to optimize pricing across use cases/ countries with Cust. Economics and in market teams * Develop – with global and local account teams – plan to close TC28 enablement gaps * Support creation of top management presentation on status and opportunities/challenges for product in the region * Advocates for and champions MC SEND internally and in the external market * Manage Studio process for product launches/enhancements, liaising with all relevant functions involved Experiences and other requirements * Outstanding data gathering, analysis and problem solving skills * Very strong written and verbal communication skills * Outstanding ability to work collaboratively and deliver results in a highly cross-functional environment * High self-motivation and ability to work autonomously; “can do” attitude; strong customer and results orientation. * Proven experience managing senior level relationship * Fluency in English; additional European languages are a plus. * Knowledge of financial transfer industry and/or Mastercard Send is a plus * Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred * Ability to travel (10-15% in a post-Covid situation) COVID-19 CONSIDERATIONS We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice. ABOUT MASTERCARD Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. CORPORATE SECURITY RESPONSIBILITY All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.