Underwriting Operations Manager Accident & Health (EMEA)

ROLE PURPOSE : Management of Underwriting Operations for Emea Accident & Health, including but not limited to: Audit Management, Underwriting Authority Support, Reinsurance Support, Terms & Conditions Standardization, Underwriting Project Management and Support. KEY RESPONSIBILITIES : AUDIT MANAGEMENT / PEER REVIEW / PORTFOLIO REVIEWS: Supports the Underwriting Audit process in coordination with IAH Provide trend analysis by country Facilitate audit activity with Chubb Internal Audit Enforce audit training programs, documents, and webinars Participate in several audits annually Manage the peer review process and quarterly reporting Manage the tracking of audit action items and portfolio review action items through completion Authority & Underwriting Governance Management Support the Emea underwriting authorities and annual delegation and attestation processes Support the communication of the IAH Policies, Procedures and UW Bulletins Support development and communication of Underwriting Governance training material Project Management and Underwriting Support Provide UW support for continuous improvement of key business development tools, solutioning playbooks and opportunity assessment models Co-ordination and management of ad-hoc underwriting projects where needed Provide technical underwriting support as needed including assisting with underwriting referrals Actively participate in and support management of Quarterly Account Management, Portfolio Management and performance monitoring of key accounts and Special Acceptance accounts Reinsurance and Cat Management Act as subject matter expert resource on reinsurance treaties and processes & procedures Support facilitation of reinsurance activities and initiatives working with reinsurance, accounting, finance, claims, legal, and regional offices Assist with treaty reinsurance renewals, approval submissions, quarterly tracking and exposure monitoring as needed Support the catastrophe modeling process including exposure tracking of black swan cat events Coordinate with actuarial, CAT modeling team, and A&H underwriting for A&H Dot Cat modeling to achieve best possible reinsurance terms Terms & Conditions Development, Rationalization and Standardization DEVELOPMENT: create Terms & Conditions standards, support manuscript wording supporting Partners and Business Development RATIONALISATION: reducing the number of policy wordings available to the underwriters for future use. This include every Chubb/Brokers/Other Carriers Standard Wordings that are eligible to the Shared Point since they are multi-usage to be opposed to manuscript STANDARDISATION: switching as many contracts as possible to standard wordings, create and manage a library of coverages and products Manage central repositories of products and policy wordings (WASP) Collaborate with a broad range of international colleagues in areas including legal, compliance, conduct risk, business development, marketing, Digital/IT, product development, actuarial, underwriting, finance, and operations Qualifications KEY PROFILE REQUIREMENTS : Technical knowledge of Accident & Health insurance and related products is critical Ability to assess risk hazards and exposures and to determine appropriate rates individual risks; knowledge & understanding of policy wordings Financial analysis abilities and understanding of the exposures landscape are required Ability to cogently summarise an opportunity/issue in a robust, self-checking, numerical analysis. PORTFOLIO MANAGEMENT: Ability to manage, monitor & control underwriting results on a portfolio & producer basis. Reinsurance knowledge is preferable Knowledge of competitors active within territory & broker distribution channels. Able to apply & develop client management strategies. Strong relationships with large and independent brokers/partners/clients, in territory. Strong organisational skills. Aptitude for “out-of-box / creative thinking / Vision. Good knowledge of English; written and spoken is a must Ability to host internal meetings and client presentations Strong organisational skills required Integrity. Client focus. Respect. Excellence. Teamwork Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive. Diversity & Inclusion At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. https://www2.chubb.com/emea-careers/working-for-us/diversity-inclusion.aspx