stagiaire- assistant service clients

We are looking for an internship for 6 months, as soon as possible in Avignon. Your purpose is to provide support for assigned customers and affiliates to meet order requirements and escalate issues where appropriate YOUR MISSIONS: * Day to day communication and collaboration with customers, operations, sales, and GBS (Global Business Services); * Resolve requests for order changes, issues and handle customer complaints and inquiries internally and externally; * Prepare Debit and Credit notes, process and Customer Returns; * Provide coverage and support accounts for other team members as necessary; * Knows how to diffuse a difficult situation and get resolution with the customers; * Proactively ask for and act upon customer feedback. YOUR PROFESSIONAL PROFILE INCLUDES: * At least, High School or Secondary Education Diploma. * English mandatory (Italian or German is a plus) * Microsoft Office expertise