product engineering manager

ARE YOU READY FOR THE NEXT STEP IN YOUR CAREER? THEN YOU NEED TO KEEP READING! Summary of the role Amadeus is recruiting for a key member of its Product Engineering team. The Product Engineering team is part of the larger Hotel IT Product Growth and Go-To-Market team. The Hotel IT Product Growth and Go-To-Market team sits at the intersection of Sales, Account Management/Customer Care, and Finance/Technology teams to drive business strategy, profitability, new complex deals, and customer retention. The team supports the growth of 6 leading SaaS technology products focused on serving independent and branded hotels globally. Each of the products has an established market position with significant opportunity to grow. Members of the Product Engineering Team will have the opportunity to progress to larger areas of responsibility over time. You will work with our largest customers to document business needs and technical needs around our 6 SaaS technology product domains. This important role within our organization will work closely with leaders on the Product, Sales, and Operations teams within Amadeus. You will be the voice of the customer to help Amadeus close new deals and retain some or our largest Accounts. You will build deep and valuable relationships with our largest customers so that both the customer and Amadeus get the most value out of the partnership. In this role you’ll / Your main responsibilities * Execute customer Discoveries and be accountable for Functional Designs of our Solutions in collaboration with the Product Strategists for various SaaS technology products within the Hospitality Hotel IT division * Contribute product specific content for Sales presentations for large/complex Opportunities * Define service requirements and development content for proposals in large/complex deals, including scope and timeline definitions * Liaise with customer delivery and professional services teams when necessary to deliver proposals for custom solution scope, cost, and timeline to onboard a new customer * Partner with the Account Management, Sales, Enterprise Solutions and Program Management teams to maximize retention for our largest customers * Conduct strategic business reviews with the customer at regular intervals to deepen Amadeus understanding of the customer's business priorities, technical architecture, and customer need * Participate in Enterprise Quarterly Business Reviews. Facilitate product management involvement as necessary * Provide feedback about needs for largest customers to Product Management organization for input in product roadmap planning * Facilitate Customer product feature requests through to closure for our largest customers About the ideal candidate * Bachelor's degree or master’s degree or equivalent experience Relevant Work Experience: * Experience working with Enterprise level customers and interfacing with the Senior Business Stakeholders on the customer side including C Level leadership. * Experience leading Customer Discoveries as a consultant within a software or services department or consulting firm with a demonstrated ability to gather, analyze and present data with and to all levels of a customer organization. * Experience working with Agile methodologies, with a strong preference for Scaled Agile Framework experience. * Experience with hospitality interfacing standards such as HTNG, OTA, etc. * Bachelor’s Degree or equivalent experience. MBA is a significant plus. * Extensive experience writing and modeling use cases and user stories in an agile model. Business Understanding: * Proven experience mapping customer Business Requirements to Software Product features to ensure successful outcomes for the Customer * Demonstrated domain expertise with software development in the hospitality industry. * Experience as a consultant within a software or services department or consulting firm with a demonstrated ability to gather, analyze and present data with and to all levels of a customer organization. * Experience with hospitality interfacing standards such as HTNG, OTA, etc. What we can offer you An extensive range of benefits including: * You will be part of a multi-cultural team with international scope. * You will benefit from a competitive employee benefits package. * Skill development and team management opportunities. * Experience in one of the world’s top IT companies. * You can be based in BARCELONA, MADRID, NICE, LONDON OR BREDA Are you the one we’re looking for? Apply now! We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation. _ Any duplication and display of partial or full content of our job advertisement on any support, such as brochures, websites, mail, emails, this list is not exhaustive, is strictly forbidden without prior formal Amadeus’ authorization._ _ Recruitment agencies: Amadeus does not accept agency resumes. Please do not forward resumes to our jobs alias, Amadeus employees or any other company location. Amadeus is not responsible for any fees related to unsolicited resumes._