senior user experience (ux) researcher (m/f)

JOB DESCRIPTION: SENIOR UX RESEARCHER (M/F) At Airbus, we are growing our User Centric Design team. We need an experienced and accomplished UX researcher to join us and lead our UX Research practices. We’re a global team dedicated to enabling a cultural shift to user centricity within the digital products we build - we’re spearheading a real transformation. Our users include those inside the company, our suppliers, the airline industry and infrastructure, but also the billions of people flying on Airbus aircraft each year. We work across business, IT and manufacturing teams, so there is a huge opportunity to work on every kind of digital product, from internal systems that help to build aircraft, through systems that help us support our business, all the way to the digital solutions that are part of Airbus aircraft - the diversity is breathtaking! Whether on the ground in a manufacturing facility, or high up in the flight deck - you will face a range of exciting challenges that will push you skills and expand your professional capabilities. Join us to help shape the future of aviation! YOUR SPECIFIC RESPONSIBILITIES WILL BE: * Establish Research Operations to facilitate designers conducting UX research activities in different project support * Lead user research activities using qualitative and quantitative methods to create actionable insights across the product development lifecycle, including concept definition, human factors evaluation and testing of designs and early prototypes, as well as UX evaluation and testing of more mature prototypes * Manage internal knowledge base UX foundation to provide guidance, templates and best practices in varied UX methodologies * Manage UX research repository platform and establish the governance * Define UX research training to upskill designers and stakeholders SKILLS: We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We’re looking above all for passionate people, eager to learn, willing to share, establishing innovative ways of working and influencing culture change. YOU’LL HAVE: * An analytical and critical mind. You will be able to understand complex problems * Agile and Design Thinking knowledge and a very curious mind, * Autonomous and an ability to take initiative * Excellent communication skills and a great rapport with people, * Strong work ethic and a team player attitude, keen to be developed and develop others * Comfort working in a rapidly changing environment with dynamic objectives, * Able to make your ideas heard, not afraid to take risks, YOUR BOARDING PASS: Relevant experiences and your ability to show you potential are key. Design qualifications such as degree or advanced certification in Human-computer Interaction (HCI), Human Factors, Cognitive or Experimental Psychology, Sociology, Anthropology or similar), or equivalent are interesting, but not essential. More importantly you will have: * Proven track record and experience in UX research * Strong experience: * 3 years minimum, conducting and/or leading user research, testing and influencing user experience design on products and services. * Experience working in a global international context performing user-centered research supporting enterprise * Experience combining qualitative and quantitative user data into cohesive insights * Experience with mapping research findings to the broader state of the art to produce credible research narratives * Experience with UX research tools to enhance the task performance * Adept at working with engineering teams to translate customer needs into viable solutions, * Comfort preparing and leading creative workshops * Advanced level of English This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. COMPANY: AIRBUS SAS CONTRACT TYPE: Permanent Contract / CDI / Unbefristet / Contrato indefinido EXPERIENCE LEVEL: Professional / Expérimenté(e) / Professionell / Profesional JOB FAMILY: Information Mgmt and Digital Technology By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.