revenue integrity product manager
Detail de l'annonce :
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Business Environment
Amadeus Revenue Integrity is leading airline revenue integrity product
on the market, establishing itself at the forefront of innovation, and
protecting airlines from revenue leakage and system misuse. Revenue
Integrity functions are required to quickly adapt to detect, prevent
misuse and act to ensure Airline’s policies are enforced.
In the current ultra-connected world, companies are constantly facing
sophisticated new types of fraud or system misuse that new technology
and AI/ML enables. At the same time, the industry is transforming.
Airlines are adopting a new business retailing model. Airlines are
expecting gaining even more control on their end-to-end processes.
In this context, Amadeus is looking for a Revenue Integrity Product
Manager to lead the transformation of our next generation Revenue
Integrity product.
Purpose
The Revenue Integrity Product Manager will be part of an effective
best-in-class Product Manager team, responsible for articulating and
managing the Revenue Integrity product functionality from customer
business requirements to user acceptance. He or she will strive for a
consultative approach, orchestrate the best adapted solutions and
portfolio helping the airline leaders to succeed in their strategy.
The ideal candidate will be able to drive the product in autonomy and
has demonstrated leadership skills. He or she has a high motivation,
strong business acumen and industry experience, innovative mindset and
essential team spirit to ensure constructive collaborations with all
stakeholders, both internally as well as with our airline customers
and the airline industry representatives
Main responsabilities
*
Drive product strategy and innovation
_ Follow market, industry and technology trends that transforms the
Revenue Integrity landscape
_ Define the product strategy in collaboration with Product Marketing
and R&D, in line with Airline new business retailing model
_ Identify, gather and use data for decision making
_ Foster innovation to unlock business value
*
Identify opportunities
_ Identify, assess and benchmark business needs from customers /
prospects aligned with the product strategy
_ Build the product plan/roadmap & long-term plan
_ Consolidate and articulate business needs into new product concepts
or upgrades
*
Promote the product
_ Provide key information on the product to define the Value
proposition
_ Contribute to the launch plan with Product Marketing and other
associated teams & Bus.
_ Share content for product documentation, sales tools and collateral.
_ Create standard and tailor-made presentations, and demo scripts
showing product value.
_ Give presentations, demos and familiarization sessions to customer,
or train Sales to perform them.
_ Participate to the preparation of key events, guaranteeing the
success of product launch and follow up.
_ Contribute to RFP/RFI for the product
*
Follow up customer satisfaction
_ Provide support and assistance to customer
_ Monitor product acceptance, product performance and satisfaction
_ Take corrective action as necessary
*
Agile Product Management / Epic Owner activities
_ Define the product vision & the business value in line with the
business owners, the product owners & agile teams
_ Embark customers & Amadeus teams on product vision, share product
knowledge and ensure mutual understanding of the business
_Maximize the agile team outcome: translate requirements into epics
and/or user stories, prioritize them and validate their delivery
*
Formalize requirements (scoping)
_ Propose solutions to the customer aligning with Amadeus business
needs.
_ Assess potential gaps between customer requirements and Amadeus
solutions.
_ Write a high-level business requirement and/or document detailed
requirements and epics and/or user stories.
*
Lead design and development
_ Work closely with Design and Development teams to define priorities
and product-releasing plan for new products or product upgrades.
_ Participate to Sprints planning & reviews when applicable /
required.
_ Review functional specifications to ensure they correspond to
identified customer / market needs
Education
University degree in Science, Business, Product Management, Marketing
or related field, or equivalent work experience
Fluent English
Work Experience
Experience in Product Management/Product Marketing practices / in
managing Software Products in an agile environment.
Experience in leading innovation, data science, AI/ML
Experience in customer facing professional positions.
Experience in Revenue Integrity
Experience in Airline Industry, PSS and evolution of the market.
Experience in Reservation, Ticketing, Passenger Revenue Accounting is
a strong plus
We are an Equal Opportunity Employer and seek to hire the best
candidate regardless of age, beliefs, disability, ethnicity, gender or
sexual orientation.
_ Any duplication and display of partial or full content of our job
advertisement on any support, such as brochures, websites, mail,
emails, this list is not exhaustive, is strictly forbidden without
prior formal Amadeus’ authorization._
_ Recruitment agencies: Amadeus does not accept agency resumes. Please
do not forward resumes to our jobs alias, Amadeus employees or any
other company location. Amadeus is not responsible for any fees
related to unsolicited resumes._