transformation program manager

WHO ARE WE? PayFit simplifies payroll management and HR processes for SMBs. PayFit is an automated SaaS solution to help business owners and HR professionals save time and money allowing them to refocus on what really matters: their employees. Since 2015, we have set ourselves a mission to support the digital transformation of HR management through our ever growing range of product features and services. We have a strong presence in France and have been quickly growing in Germany, Spain and in the UK. With 7,000 customers in 4 countries, we are one of the fastest-growing SaaS companies in Europe. Today, we are more than 900 employees at PayFit and we all share four core values: * CARE FOR EACH OTHER * ALWAYS STAY HUMBLE * STRIVE FOR EXCELLENCE * LIVE AND WORK WITH PASSION We are committed to a culture of inclusion and an environment that enables fulfillment in freedom & responsibility. POSITION PURPOSE: Be the operational partner to the Transformation Project Lead, Lisa NIELSEN, to manage with autonomy two strategic projects for PayFit. You will belong to the Transformation & CSR department led by Henri-François MARTIN. This new role consists in taking ownership of the Outsourcing and Nearshoring (PayFit Hub in Barcelona) projects that are contributing to PayFit's healthy growth and scalability. You will have the opportunity to work in a transversal organisation with many contributors and act directly to help on strategic decisions. You will act as a business partner for the organisation providing new solutions to reach our target in terms of scalability, customer satisfaction and PayFiters well-being. MISSIONS FOR 2022 : Ownership of the Spain house project (nearshoring): Role : create a European ecosystem that favours exchange across departments and countries. It is a new opportunity to attract and retain the best talents, and a structure to scale processes. * Define and implement the legal, HR, financial, management and process framework with internal and external contributors * Design the various steps of implementation over time * Define the targets we will have for the place in the coming years OUTSOURCING OWNERSHIP Role : help to improve Customer Satisfaction while we scale thanks to activity externalisation. * New department eligibility discovery * Define and coordinate the action plan to onboard new externalized activities or rump up the existing ones * Scale the project to optimise process & supervision * Work on potential competitive pitch depending on new needs. To succeed, you will have to work closely with many indirect contributors and business partners (finance, people, data, Ops, Legal, Customer Service teams,...) and to coordinate Webhelp. THIS JOB IS TAILORED FOR YOU IF... * You are super structured, flexible and highly adaptable * You are a master of complexe project &/or program management * You have great oral and written communication skills both in English and in French * Organisational skills and the ability to multitask are written in your DNA * You have the ability to be proactive and take the initiative * Tact and diplomacy are words used to describe you * Discretion is your second nature and you are trustworthy: you will often be party of confidential information * You have a strong attention for detail * You are fluent in English PREFERABLE SKILLS * 3+ years experience in consulting, transformation or project management * You have a background in start-up, scale ups or in externalisation strategy * Decision making and problem-solving skills * Knowledge of Slack, Zoom & Notion tools * Entrepreneurial mindset based on ownership & taste for excellency HIRING PROCESS * Interview with Cyril BERTRAND (Recruiter) * Interview with Lisa NIELSEN (Transformation Project Lead & n+1) * Business Case with Lisa NIELSEN * Interview with Henri-François MARTIN (VP Transformation & CSR) * Interview with an other team member WHAT WE OFFER * An international and dynamic team with the opportunity to visit our different offices (Paris, Berlin, Barcelona, London) * A Work From Anywhere policy to allow for flexibility! Depending on your contract, live and work permanently in one of our 4 countries of your choice or work abroad up to six months a year! * 150 euros equipment budget to comfortably work from home * A gym at our Paris office and a Gymlib membership with preferential rates * Restaurant tickets card (Swile) * 20 weeks of maternity leave supported by PayFit and 4 weeks of partner leave (Signed the Parental Act) * Health insurance (supported to 60% by PayFit) * One day per year dedicated to volunteer for an association * A fulfilling and inclusive workplace, offering equal opportunities for any minority, disability, gender identity and sexual orientation. Don’t forget: everyone fits at PayFit!