Data Scientist Product Analyst Intern Using data science on customer care center tickets (6 months)
Detail de l'annonce :
DATA SCIENTIST, PRODUCT ANALYST INTERN - USING DATA SCIENCE ON
CUSTOMER CARE CENTER TICKETS (6 MONTHS)
Montpellier - France
JOB TITLE:
Data Scientist, Product Analyst Intern - Using data science on
customer care center tickets (6 months)
LOCATION:
Montpellier, France
ABOUT SCHLUMBERGER:
We are Schlumberger, the leading provider of technology and services
to the energy industry. Throughout much of the oil and gas lifecycle
in over 120 countries; we design, develop, and deliver technology and
services that transforms how work is done.
We define the boundaries of the industry by unleashing our talented
people’s energy. We’re looking for innovators to join our diverse
community of colleagues and develop new solutions and push the limits
of what’s possible. If you share our passion for discovery and want
to find out what you could really do, then here is the place to do it.
JOB SUMMARY:
You will be in charge of new research and development of an algorithm
to perform datamining, QC and automatic report generation from
incoming CCC (Customer Care Center) tickets.
A routine setup will be expected to extract monthly reports that will
be used to drive future development of the Techlog platform.
You will be interacting with the Portfolio and support team who are
interacting with these tickets on a daily basis.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
As a data scientist you will work in an autonomous manner, supported
by technical experts, product owner and domain experts.
As a final delivery you will set up a system to get monthly reports
based on the ML algorithm you have set up learning from historical
data.
QUALIFICATION:
* Final year
COMPETENCIES:
* Strong problem-solving skills and technical judgment
* Python 3
* Data scientist skills / good knowledge in ML / AI
* Good English communication skills
Schlumberger is an equal employment opportunity employer. Qualified
applicants are considered without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, age,
disability, or other characteristics protected by law.