Data Scientist Product Analyst Intern Using data science on customer care center tickets UI Redesign (6 months)

DATA SCIENTIST, PRODUCT ANALYST INTERN - USING DATA SCIENCE ON CUSTOMER CARE CENTER TICKETS - UI REDESIGN (6 MONTHS) Montpellier - France JOB TITLE: Data Scientist, Product Analyst Intern - Using data science on customer care center tickets - UI Redesign (6 months) LOCATION: Montpellier, France ABOUT SCHLUMBERGER: We are Schlumberger, the leading provider of technology and services to the energy industry. Throughout much of the oil and gas lifecycle in over 120 countries; we design, develop, and deliver technology and services that transforms how work is done. We define the boundaries of the industry by unleashing our talented people’s energy. We’re looking for innovators to join our diverse community of colleagues and develop new solutions and push the limits of what’s possible. If you share our passion for discovery and want to find out what you could really do, then here is the place to do it. JOB SUMMARY: Schlumberger is hiring a 6-month User Experience Engineer intern to join the UX team of the Technology Center of Montpellier. You will be directly attached to the User Experience Architect of the center and will help the UX team to work on UX projects, focusing on changing the theme of a desktop application (CSS and ability to understand C++) and working on new generations of tools, platforms and services (cloud based). You will work with various teams to help them on various activities including CSS enhancement, front-end assistance, but also on user’s needs analysis, design (mockup creation, prototype creation) and usability testings. ESSENTIAL RESPONSIBILITIES AND DUTIES: Your mission will be to change the general theme of a desktop application first, and help the UX team build pleasant to use, beautiful and smartly designed systems. QUALIFICATION: * Pursuing a Ms or PhD in computer science, Design, UCD or related field. * Final year COMPETENCIES: * Software language: very good knowledge of HTML5, CSS3 and JavaScript. Knowledge of object-oriented language: C++ * Visual design: Illustrator, Photoshop * User Centered Design: knowledge of any prototyping tool. Basis of elementary UX techniques (card sorting, user interview, usability testing, affinity diagram) * Software language: very good knowledge of HTML5, CSS3 and JavaScript. Knowledge of object-oriented language: C++ * Visual design: Illustrator, Photoshop * User Centered Design: knowledge of any prototyping tool. Basis of elementary UX techniques (card sorting, user interview, usability testing, affinity diagram) * Computer environment: Windows * Language expectancy: fully fluent in English mandatory. Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.