Operations and Port Delivery Agent
Detail de l'annonce :
Join our global TUI Operations & Port Delivery Team in Marseille,
France wokring within our specalist brand Intercruises. You will be
responsible for delivering smooth Port Operations (Turnaround &
Shorex), delivery of port services and all related logistics. You will
also be responsible for communicating booking updates with our
suppliers including pre-agreed Cruise Ship port calls as required.
ABOUT THE JOB
* Ensure pier operational changes on the spot are managed to the
detail and suppliers receive last minute changes or requests.
* Maintain continuous communication with the cruise ships and both
internal and external stakeholders, including Port Authorities.
* Monitor any operational changes on the spot and ensure consistent
contact with suppliers providing them with all last minute changes and
requests.
* Deliver and collect all information of the operation in a timely
and efficient manner for invoicing purposes.
* Act as a point of contact with each port supplier and relevant
port agencies to ensure a smooth operation.
* Track and complete the accounting for each tour settlement, guides
payments and supplier invoices.
ABOUT YOU
* Ideally have experience in the Cruise Port and/or Tour Operations
business.
* Flexible working in shift patterns (Monday-Sunday) for successful
24/7 cruise operation.
* Experience and confident working with diverse teams with a keen
drive to deliver excellent results.
* Confident with Microsoft Office programs, in particular Excel.
* Can solve problems independently and/or make suggestions how to
improve ways of working and drive our digital culture.
* Agility to adapt to various strategic priorities/projects whilst
delivering day-to-day operational logistics.
* Excellent communication skills, both verbal and written in English
and French is required for this role. Other European languages would
be advantageous.
* Full manual driver’s license is required for this role.
ABOUT OUR OFFER
* Being a valuable team member of TUI, the No.1 global and socially
aware travel company
* Competitive salary and benefits
* TUI Musement operate in over 115 destinations offering more career
opportunities than any other travel company
* Develop yourself by working as part of an international team and
through our free global learning and development programme including
free language lessons and various Management Development Programmes
TUI Musement is a leading Tours & Activities business. It combines a
scalable digital platform with local service delivery, to offer
excursions, activities, tickets and transfers in more than 50
countries worldwide. There are over 130,000 ‘things to do’ in all
major holiday and city destinations, which are distributed through B2B
partners, via the Musement and TUI websites and direct to TUI
customers. We also offer services to cruise lines through Intercruises
Shoreside & Port Services in port worldwide. TUI Musement sold around
10 million excursions, tours and activities delivered by our
international colleagues located around the world and is one of the
major growth areas of TUI Group.
In 2018, TUI’s Tours & Activities division acquired Musement, a
leading traveltech start-up. Following a two-year transition period,
both became one fully integrated business – known as TUI Musement
– combining the global reach, strong resources and high quality
in-destination service delivery of TUI, with the digital capabilities,
agile working methodology and start-up mindset of Musement.
If you want to know more about why TUI Group is the world’s leading
tourism group, and our continuing work in the diversity & inclusion
space, simply visit careers.tuigroup.com
#TUIJOBS #TUIMUSEMENT