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Data Scientist Product Analyst Intern Using data science on customer care center tickets (6 months)
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Annonce N°69599Publié le 16/02/2022 à 04:18
Description
DATA SCIENTIST, PRODUCT ANALYST INTERN - USING DATA SCIENCE ON
CUSTOMER CARE CENTER TICKETS (6 MONTHS) Montpellier - France JOB
TITLE: Data Scientist, Product Analyst Intern - Using data science on
customer care center tickets (6 months) LOCATION: Montpellier, France
ABOUT SCHLUMBERGER: We are Schlumberger, the leading provider of
technology and services to the energy industry. Throughout much of the
oil and gas lifecycle in over 120 countries; we design, develop, and
deliver technology and services that transforms how work is done. We
define the boundaries of the industry by unleashing our talented
people’s energy. We’re looking for innovators to join our diverse
community of colleagues and develop new solutions and push the limits
of what’s possible. If you share our passion for discovery and want
to find out what you could really do, then here is the place to do it.
JOB SUMMARY: You will be in charge of new research and development of
an algorithm to perform datamining, QC and automatic report generation
from incoming CCC (Customer Care Center) tickets. A routine setup will
be expected to extract monthly reports that will be used to drive
future development of the Techlog platform. You will be interacting
with the Portfolio and support team who are interacting with these
tickets on a daily basis. ESSENTIAL RESPONSIBILITIES AND DUTIES: As a
data scientist you will work in an autonomous manner, supported by
technical experts, product owner and domain experts. As a final
delivery you will set up a system to get monthly reports based on the
ML algorithm you have set up learning from historical data.
QUALIFICATION: * Final year COMPETENCIES: * Strong problem-solving
skills and technical judgment * Python 3 * Data scientist skills /
good knowledge in ML / AI * Good English communication skills
Schlumberger is an equal employment opportunity employer. Qualified
applicants are considered without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, age,
disability, or other characteristics protected by law.