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product engineering manager
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Annonce N°165134Publié le 28/03/2022 à 06:30
Description
ARE YOU READY FOR THE NEXT STEP IN YOUR CAREER? THEN YOU NEED TO KEEP
READING! Summary of the role Amadeus is recruiting for a key member of
its Product Engineering team. The Product Engineering team is part of
the larger Hotel IT Product Growth and Go-To-Market team. The Hotel IT
Product Growth and Go-To-Market team sits at the intersection of
Sales, Account Management/Customer Care, and Finance/Technology teams
to drive business strategy, profitability, new complex deals, and
customer retention. The team supports the growth of 6 leading SaaS
technology products focused on serving independent and branded hotels
globally. Each of the products has an established market position with
significant opportunity to grow. Members of the Product Engineering
Team will have the opportunity to progress to larger areas of
responsibility over time. You will work with our largest customers to
document business needs and technical needs around our 6 SaaS
technology product domains. This important role within our
organization will work closely with leaders on the Product, Sales, and
Operations teams within Amadeus. You will be the voice of the customer
to help Amadeus close new deals and retain some or our largest
Accounts. You will build deep and valuable relationships with our
largest customers so that both the customer and Amadeus get the most
value out of the partnership. In this role you’ll / Your main
responsibilities * Execute customer Discoveries and be accountable for
Functional Designs of our Solutions in collaboration with the Product
Strategists for various SaaS technology products within the
Hospitality Hotel IT division * Contribute product specific content
for Sales presentations for large/complex Opportunities * Define
service requirements and development content for proposals in
large/complex deals, including scope and timeline definitions * Liaise
with customer delivery and professional services teams when necessary
to deliver proposals for custom solution scope, cost, and timeline to
onboard a new customer * Partner with the Account Management, Sales,
Enterprise Solutions and Program Management teams to maximize
retention for our largest customers * Conduct strategic business
reviews with the customer at regular intervals to deepen Amadeus
understanding of the customer's business priorities, technical
architecture, and customer need * Participate in Enterprise Quarterly
Business Reviews. Facilitate product management involvement as
necessary * Provide feedback about needs for largest customers to
Product Management organization for input in product roadmap planning
* Facilitate Customer product feature requests through to closure for
our largest customers About the ideal candidate * Bachelor's degree or
master’s degree or equivalent experience Relevant Work Experience: *
Experience working with Enterprise level customers and interfacing
with the Senior Business Stakeholders on the customer side including C
Level leadership. * Experience leading Customer Discoveries as a
consultant within a software or services department or consulting firm
with a demonstrated ability to gather, analyze and present data with
and to all levels of a customer organization. * Experience working
with Agile methodologies, with a strong preference for Scaled Agile
Framework experience. * Experience with hospitality interfacing
standards such as HTNG, OTA, etc. * Bachelor’s Degree or equivalent
experience. MBA is a significant plus. * Extensive experience writing
and modeling use cases and user stories in an agile model. Business
Understanding: * Proven experience mapping customer Business
Requirements to Software Product features to ensure successful
outcomes for the Customer * Demonstrated domain expertise with
software development in the hospitality industry. * Experience as a
consultant within a software or services department or consulting firm
with a demonstrated ability to gather, analyze and present data with
and to all levels of a customer organization. * Experience with
hospitality interfacing standards such as HTNG, OTA, etc. What we can
offer you An extensive range of benefits including: * You will be part
of a multi-cultural team with international scope. * You will benefit
from a competitive employee benefits package. * Skill development and
team management opportunities. * Experience in one of the world’s
top IT companies. * You can be based in BARCELONA, MADRID, NICE,
LONDON OR BREDA Are you the one we’re looking for? Apply now! We are
an Equal Opportunity Employer and seek to hire the best candidate
regardless of age, beliefs, disability, ethnicity, gender or sexual
orientation. _ Any duplication and display of partial or full content
of our job advertisement on any support, such as brochures, websites,
mail, emails, this list is not exhaustive, is strictly forbidden
without prior formal Amadeus’ authorization._ _ Recruitment
agencies: Amadeus does not accept agency resumes. Please do not
forward resumes to our jobs alias, Amadeus employees or any other
company location. Amadeus is not responsible for any fees related to
unsolicited resumes._