data analyst intern (f/m)
Detail de l'annonce :
Domaine d'activité
Marketing
Catégorie
Human care
Localisation
Marcq-en-Barœul, France
Type de contrat
Internship - Stage
Description de l'offre
REPORTS TO: Business Project Manager Gnosis by Lesaffre
POSITION SCOPE: Global
LOCATION: Lille (France)
POSITION PURPOSE:
To support our high ambitions for growth, our Business Unit aims to
put the customer at the center of our activities and decisions to
offer a fluent and differentiating experience to its customers and
prospects.
To reach that ambition, taking benefit from the potential of data at
every level of the BU will be fundamental. We are looking for a Data
Analyst Intern to accelerate our data-driven transformation and
develop new projects, with potential permanent position at the end of
the internship period.
KEY MISSION:
Your role will be to structure, analyze and spread customer insights
and business KPIs throughout the BU, but also manage new projects to
support the customer-centric transformation program and our
data-driven ambitions, with the objective to optimize business
performance and develop customer knowledge.
DATA MANAGEMENT & CRM ADMINISTRATION
– Structure and take responsibility for data management processes
regarding both customers, products and business data in our CRM, to
guarantee strong data consistency and reliability
– Optimize data model structure and format throughout its potential
future usage and group connectivity
– Support CRM users in day-to-day use
– Monitor incidents and potential new developments in collaboration
with system supplier
– Lead and manage all aspects of specification, configuration,
testing and implementation of the system
CUSTOMER INSIGHTS & BUSINESS ANALYTICS
– Build and deliver analytic reports to help improve
customer-oriented activities : samples, complaints, technical or NPD
requests
– Build and deliver analytic reports to help convey customer
knowledge within the BU : visit reports, customer trends…
– Build and deliver relevant dashboards to monitor sales performance
in collaboration with business users and stakeholders : customer
visits, lead conversion, sales pipeline
PROJECT MANAGEMENT
– Develop new solutions to improve customer knowledge and business
development
– Contribute to structure our Data roadmap
Qualifications
REQUIREMENTS :
– 1st work experience as Project Manager or Data Analyst
– Technical (IT, data management) skills with interest for business
– High proficiency with Excel
– Analytical spirit
– Agile, rigorous, with organizational skills and team spirit
– Curious, good communication skills and ability to make
propositions
– English fluent
Description de l'entreprise
For over 30 years, Lesaffre has been involved in Human Health &
Nutrition as part of its ambition to _Better Nourish and Protect the
Planet_. In November 2018, Lesaffre acquired _Gnosis Advanced Biotech_
and officially combined it with _Lesaffre Human Care_ to form a new
Business Unit named Gnosis by Lesaffre. In May 2021, Lesaffre acquired
_NattoPharma_ to continue to strengthen its Human Health & Nutrition
business
At Gnosis by Lesaffre, we are committed to cultivating and to
delivering nutritional actives, probiotics, and nutritional and
functional yeasts that benefit human health and wellbeing, thanks to
the power of microorganisms and biotransformation processes like
fermentation. Put differently, we explore life to improve living.
OUR VISION: At Gnosis by Lesaffre, we strive for a world that moves
better, digests better, ages better, feels better, and, ultimately,
lives better thanks to microorganisms and biotransformation.