cdd client advisor nice période estivale (2 à 3 mois à partir de juillet)
Detail de l'annonce :
Tiffany & Co... the name instills images of Beauty, Romance and the
iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany
has created a legacy of exquisite designs and romantic ideals. Tiffany
& Co.'s rich heritage of celebrated artists, historic milestones and
magnificent jewelry creates the foundation from which our employees
build upon each day. Tiffany employees are passionate, kind and
professionally committed. We hold ourselves and our co-workers to very
high standards. We continually educate ourselves about new merchandise
collections, cultures and the evolving luxury market. Our respect and
love for the brand creates a workplace like no other.
We expect our employees to deliver the Tiffany Experience to each and
every client and Tiffany is committed to creating an organization that
recognizes and rewards excellence in service of this promise. For us,
it is a dream to be associated with a company that is forever aligned
with exquisite craftsmanship, timeless design and a dedicated
commitment to corporate sustainability.
RESPONSIBILITIES:
Client Advisors hold the critical position of embodying the Tiffany
brand in each and every client interaction using the Tiffany touch;
their own flair for making each client’s experience extraordinary.
The Client Advisor is an excellent communicator and brand ambassador.
His or her passion for Tiffany is conveyed in every conversation and
an entrepreneurial spirit is prevalent in the make-up of every Client
Advisor. Developing client relationships and exceeding sales plan is
first and foremost in the Tiffany Client Advisor’s skill set. The
love of building his/her own business by developing client
relationships and exceeding sales plan is first and foremost in the
Tiffany Client Advisor’s skill set.
SALES: Deepen the relationship with our clients to drive lifetime
loyalty and spend. Consistently achieve or exceed monthly, quarterly
and annual store sales plan. Capture client data. Cultivate new and
existing client relationships. Deliver a significant portion of sales
through repeat client business. Drive business through key product
pillars.
SERVICE: Elevate in store experience by consistently delivering
memorable moments to every client. Demonstrate passion as a Tiffany
brand ambassador during every selling ceremony using the Tiffany
Touch; your personal touch. Demonstrate Client Experience Behaviors
identified within the TEI program (Voice of Client Survey) and with
Tiffany client experience vision. Execute best practices by optimizing
hospitality and store amenities to create unique experiences and take
action on TEI performance and client feedback.
QUALIFICATIONS:
REQUIRED QUALIFICATIONS
* Experience in retail or luxury retail or relevant client-related
experience (e.g., hospitality).
* Proven track record in achieving sales results.
* Flexibility to work non-traditional hours, including days, nights,
weekends and holidays.
* Ability to work with a diverse client base.
* Proficiency with Point of Sales (POS) systems, client tracking
systems and Microsoft Outlook/email.
* Must have authorization to work in the United States or in the
country where the position is based.
Preferred Qualifications:
* A college/university degree.
* Graduate Gemologist degree or previous Gemological Institute of
America (GIA) course work is preferred.
* Proficiency in multiple languages.
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