ble sw & system customer application support engineer

GOAL * Support NXP BLE technology SW integration into customer platforms * Develop BLE Support Packages, incl. docs, boards / reference design, trainings, for SW & System items JOB CHARACTERISTICS * Expert in BLE SW & System Customer Application Support KEY AREAS OF RESPONSIBILITY * Support BLE SW & System integration into customer devices & ecosystem, by being directly involved in the customer pre-sales & design phases * Take an active role during customers design-in, being consulted for design and system integration, like for reviewing customer SW architecture & code, supporting customer during bring-up or proposing SW fixes * Act as SW System Expert interface with customers and NXP engineering teams * Develop her/his own Product/SW System competencies and Ensure knowledge transfer to CAS Engineers * Contribute in delivering the Product Support Package in time with high quality level (Application Notes, board development, reference design, training) * Ensure the ramp-up (skills) of the local team, by providing training and support to regional CAS 1st line engineers MAIN EXPERIENCE REQUIRED * SW coding in C * Capability of system analysis and debugging including some HW aspects like buses (I2C, SPI, UART, BLE) * Experience in Linux kernel and driver development is preferred * Experience in customer support * Experience of a multicultural environment NECESSARY KNOW HOW / SKILLS * Master’s degree in embedded SW (preferred) * BLE Systems knowledge, including: BLE standards & protocol * SW coding and programming ability in C * Embedded software application development experience (3 -5 yrs) * Experience in Linux kernel and driver development is preferred * Knowledge of SW debugging tools, environment & methodology * Knowledge of System HW aspects like buses (I2C, SPI, UART) * Knowledge of TCP/IP protocol is preferred * Ability to face customers in meetings, calls and lab sessions * Fast reactivity and ability to manage crisis (methodology, synthesis, drive, communication) * Excellent communication in English (written or spoken) * Good contact and ability to work in a multicultural environment * Strong analytical mind REQUIRED PERSONALITY CHARACTERISTICS * Engaged, committed * Curious, agility to learn incl. By himself * Excellent capability to communicate and synthesize, Collaborative