customer application support nfc software

GOAL: * Supports the NFC technology integration in customer platforms, mainly for Mobile, Wearable & IOT applications * Contributes to the Product Support Package, ie. all PSP technical activities in synchronization with R&D project development * Ensures the product knowledge sharing within the team * Is the Main interface with Product Managers & Marketing * Acts as technical leader in NFC Wallet products, with expertise in embedded SW/FW KEY AREAS OF RESPONSIBILITY * Supports the HW & SW customer integration of the NFC Wallet system solutions * Acts as NFC Product Expert, including embedded FW, interfacing closely with engineering experts * Participates actively to the local team competency ramp-up * Contributes to the Product Support Package within the CAS team, in synchronization with R&D and Marketing teams * Takes an active role in design-in support including project management, design consultancy, system integration support and validation MAIN EXPERIENCE REQUIRED * Familiar with Mobile / Wearable / IOT Platforms (SW & HW) * Knowledge of the complete NFC system * High NFC skills of the SW stacks & protocols (SWP, NCI, …) * Capability of system analysis including HW aspects * Proven experience in customer support * Ability to work in Multi cultural environment (Asia, Europe, India, America) NECESSARY KNOW HOW / SKILLS * Master’s degree * Expert in SW coding (C, C++, Java) and compilator / debugging tools * Proved ability to debug / compile / code FW stacks * Capability of system analysis and debugging including some HW aspects like buses (I2C, SPI, UART) * Proven capability to deal with FW / HW / RF constraints to analyse and optimize the full system * Fast reactivity & Capability to manage crisis [methodology, synthesis, drive, communication] * Ability to collect technical customer requirements & share them in a structured way to all stakeholders * Excellent communication skills, both verbal and written in English * Good contact in multicultural environment REQUIRED PERSONALITY CHARACTERISTICS * Engaged * Technical Skills * Committed