sales enablement manager

Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products. Back Market is undergoing meteoric growth and has raised over 884M€ already! We have the objective of reaching 1000 Back Makers (or Saboteurs) by the end of 2022! We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, Barcelona, Berlin, London, Prague, New-York and Tokyo). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation. Be a part of the movement. Join the refurb revolution. The Supply Team’s mission is to bring to Backmarket.com the best refurbished devices that people want, at a good price and with a level of quality which is as good as new. To deliver this mission, the Supply Team has three main objectives: * Chasing and acquiring new merchants, with talented Business Developers (BDs) * Onboarding new merchants and guiding them throughout our platform and quality requirements, with great Onboarding Manager (OBs) * Helping merchants maximize their revenue while meeting our quality standards, with amazing Seller Success Managers (SSMs) The Supply Operations Team is here to drive operational excellence by providing insights, tools, processes, and projects to help BDs, OBs, and SSM focus on high value tasks and meet their quality and sales targets. As a key member of the Sales Enablement Team, you will be in charge of most of the Supply tools (Modjo, Aircall, 360Learning, Salesforce) to measure their impact, drive their adoption and follow & negotiate the yearly budget for the Global Supply team. Working with the other members of the Sales Enablement team you will help tailor the best solution thanks to the tool we already have or help benchmark new ones. You will also be close to the Product Management Team in Supply efficiency to report the need on the Salesforce side. YOUR MISSION (IF YOU ACCEPT IT): * Own the Supply tools (360Learning, Modjo, Aircall): measure their impacts, follow and negotiate their budgets * Own the design and delivery of enablement programs including continuous learning, skill development and large-scale business initiatives * Identify Areas of Strength and Areas of Improvements for our Supply Team * Update existing programs and deliver a first class onboarding to have new recruit prepared to have success in their new role * Build and implement a Sales Training Program to have, grow and measure of it * Centralize key information (journeys, processes, tools) in The Supply Knowledge Hub and hold recurrent Sales coaching sessionsMake sure that the Supply team has the resources, processes and tools needed to be successful by challenging our Sales methodology YOU ARE IN THE RIGHT PLACE IF: * You have a first experience in sales or operations * Proficient in Project Management * Knowledge of content and managing training * Your have an excellent written and verbal expression * You are familiar with tools form the Atlassian suite (Jira, Confluence)Strong team spirit, encouraging of others initiatives WHY SHOULD YOU JOIN US ? ✌ * A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts! * An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc… * Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas! * Grow your career with a flexible career path, Back Market can help you evolve! * A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia! * We embrace work life balance which includes flexible working hours and the opportunity to work from home. * A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.